(S15) Exploring the Emotional Impact of Clinical Encounters Among People Living with T1D

Saturday, August 8, 2026

1:00 PM - 1:45 PM ET

CE: .75 CE

Misconceptions about T1D can lead to judgment, stigma, and misinformed care, undermining trust and engagement between clinicians and people with T1D. This session explores how confusion between diabetes types, assumptions about personal responsibility, and dismissive interactions negatively affect both care quality and emotional wellbeing. Drawing on lived-experience narratives from the T1D community, attendees will gain insight into common stigma-related challenges encountered in clinical settings. The session offers practical strategies to strengthen empathy, communication, and active listening, empowering DCESs to foster respectful, person-centered, team-based care where individuals with T1D feel heard, safe, and supported.

Learning Objectives:

At the completion of this activity, participants should be able to:

Identify common misconceptions and stigmatizing communication patterns that affect people with T1D in clinical care.
Analyze case studies to recognize how judgmental or dismissive interactions influence patient trust, behavior, and engagement.
Apply person-centered communication strategies that promote empathy, respect, and trust in interactions with people with T1D.

Disclosure(s):

Claire Rainey, BA: No financial relationships to disclose

Christie Beatson, MS,RD, CDCES: No financial relationships to disclose

Primary Presenter(s)

Claire E. Rainey, BA (she/her/hers)

Quality Improvement Analyst
T1D Exchange

Disclosure(s): No financial relationships to disclose

Co-Presenter(s)

Christie Beatson, MS,RD, CDCES (she/her/hers)

Sr. Instructor
Barbara Davis Center, University of Colorado

Disclosure(s): No financial relationships to disclose