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Psychosocial / Behavioral Health

(M01) Psychology Meets Tech: Synergistic Roles of the DCES and AID Systems to Optimize Outcomes

Monday, August 10, 2026
8:00 AM - 8:45 AM ET
CE: .75 CE
Pharmacology Hours: .25 CE
As automation advances with AID systems, far from technology replacing the clinician, behavioral coaching and education become even more critical. With fewer or no settings to adjust, the DCES can play a bigger role: 1) expanding access to less traditional candidates, 2) providing initial training and education, and 3) providing ongoing, holistic, person-centered support. While AID systems automate insulin delivery, they do not understand human psychology. This session will discuss how the DCES is best equipped to address the ways a user can struggle on AID therapy, including learning to trust the algorithm, compensatory behaviors, overtreating lows, dependence and deskilling, and care and maintenance of the AID devices and supplies.

Learning Objectives:

At the completion of this activity, participants should be able to:
  • Identify how automation is advancing with AID systems and how this is shifting the diabetes management paradigm.
  • Describe how the role of DCES is becoming more critical as automation advances, including access for less traditional candidates.
  • Apply DCES skill set to optimize outcomes by addressing the ways users can struggle on AID therapy.
Disclosure(s):
Steven E. Zortman, MPH, RN, PMH-BC, CDCES: No financial relationships to disclose